Guide for H.R. professionals: SHRM's "Transformational Diversity" [TD] is key. Foreigners are "different", but fun to befriend. Once attitudes INCLUDE them, [due to vicarious reader experience from Books 1&2], other "differences, [Like gender, age, race, religion, lifestyle, etc.] are OK for friendship. Read Guide, act now. This H.R. Guide & 2 tools [eBooks] are a bundle to help organizations supplement efforts so every worker/student/new hire feels included, and is an includer. eBook stories have images + fun stories & quotes. Tool distributions? Email to all at same time. Includers & includees gain skills for inclusion & refresh group standards. Guide's extracts save H.R. review time, Formula? NOBODY excluded from link or email distribution.Hospitality's an ancient art: eBooks are "how to" for workers. Book 1: 77, 000 worker cruise line: 79 cultures on board, 35 interviews. Book 2: 2, 500 worker line: 27 cultures and 51 interviews. eBooks "written" by crew dictation--interviews are authentic, Worker to worker works! "Inclusion" is success: just imitate, no need to re-invent! SHRM's TD: Don't "homogenize" differences: Celebrate them, make new friends. The 2 eBooks show how.