Collaboration, Learning and Innovation Across Outsourced ...
Abbott, Pamela / Du, Rong / Zheng, Yingqin This book collects and reports on the results of a study conducted on the Chinese Software and Services Outsourcing (SSO) industry, focusing on one of its main players as a key case study. Two sets of research findings are presented: first, the knowledge management and communication processes inherent within a highly collaborative software development project between the case study company and one of its long-term UK clients are explored and d...