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This book is about the accountability performance system, which can be applied to any training program. It explores the critical difference between the content and context of any program.

Why are some people always the center of attention, no matter what the situation? How do they attract others? This groundbreaking audiobook reveals terrific tips that can help anybody become more outgoing and dynamic. Abridged. 2 CDs.

In this entertaining and thought-provoking book, Tony Alessandra and Michael O'Connor argue that the "Golden Rule" is not always the best way to approach people. Rather, they propose the Platinum Rule: "Do unto others as "they'd" like done unto them". In other words, find out what makes people tick and go from there.

PeopleSmart" offers powerful techniques for turning every encounter into a mutual win. Whether you want to be better at selling or socializing ... managing or motivating ... producing or parenting ... winning or wooing, this book has the answers.