PURGATORY OF WASTE
BRENNAN PHD, LINDA
Operations executive Victoria Lindsay brings new meaning to "the boss from hell." God decides to enlist her help, not for hell, but for purgatory. It seems that purgatory, the place where sinners go to repent, is overcrowded. Victoria's challenge is to improve throughput the rate at which souls complete their penance and can go to Heaven. Applying principles from operations management, lean production and Six Sigma quality practices, Victoria ...