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Former Secretary of State George Shultz once drew a distinction between "problems you can solve and problems you can only work at."These two types of problems have names: They are tame or wicked.Many people believe that their problems are "wicked, " yet few seem to understand what should be done with them. Wicked problems are messy, confusing, unstable, ill-structured, and ambiguous.This book explores the timely issue of wicked problems - what...

Former Secretary of State George Shultz once drew a distinction between "problems you can solve and problems you can only work at."These two types of problems have names: They are tame or wicked.Many people believe that their problems are "wicked, " yet few seem to understand what should be done with them. Wicked problems are messy, confusing, unstable, ill-structured, and ambiguous.This book explores the timely issue of wicked problems - what...