Applying Process Mining in real problems
Calderón Ruiz, Guillermo Enrique
In this book, an automatic technique to identify potential causes of failures in business processes by extending Process Mining algorithms is proposed. Initially, in our technique, the original event log is filtered into two logs, the former with successful cases and the latter with failed cases. Then, behavioral patterns are extracted from both event logs using the Performance Sequence Diagram Analysis algorithm, which was selected because it...