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Professional caregiving staff deal regularly with disruptive behaviours in residents with dementia but often do not have adequate tools to decipher the underlying causes of these behaviours. Through this 21-minute DVD, viewers learn to evaluate all aspects of the caregiving environment before working on individualized solutions.

Viewers will learn the ways in which personal needs are fulfilled within homelike settings and how a facility can improve resident functioning by making simple adaptations to the physical and caregiving environments. This video illustrates facility staff using a step-by-step process to identify problem areas, recognise underlying needs, to then create supportive, homelike solutions.