2 Ergebnisse.

_The Bertelsmann Foundation sponsored the International Network of Public Libraries to provide a forum to share information and expertise in order to increase the effectiveness and efficiency of public libraries. The Network consists of 16 experts from ten countries working together to look for solutions to management and service development problems. Their approach is highly practice-oriented and these six volumes encapsulate their thinking i...

This acclaimed set of six volumes provides public librarians with a bookshelf of practical information about library management, customer service, marketing, and fundraising.