Automations Chatbots Rollout and Deployment guide
Cave, Sam / Buttner, Amber
Looking for a way to improve your operational efficiency and automate parts of your teams function? well this might be a good start! This book is by no means a fix all and focuses on my experience in legal operations however most of the practices can be applied to most things in business operations or other adjacent functions. At the very least it will help you build and configure some tools you probably have rather than buy in platforms and s...