Trust in Technology: A Socio-Technical Perspective
Clarke, Karen / Sommerville, Ian / Rouncefield, Mark / Hardstone, Gillian
This book encapsulates some work done in the DIRC project concerned with trust and responsibility in socio-technical systems. It brings together a range of disciplinary approaches - computer science, sociology and software engineering - to produce a socio-technical systems perspective on the issues surrounding trust in technology in complex settings. Computer systems can only bring about their purported benefits if functionality, users and usa...
