Unlocking Public Value
Cole, Martin / Parston, Greg![Unlocking Public Value](https://support.digitalhusky.com/media/annotations/sorted/231/2317845/CHSBZCOP032317845.jpg)
A new approach to understanding and improving performance and public value
This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practi...