Managing the Hidden Organization
Deal, Terrence E. / Deal Jenkins / Deal Jenkins, Jenkins![Managing the Hidden Organization](https://support.digitalhusky.com/media/annotations/sorted/114/1142154/CHSBZCOP031142154.jpg)
Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75, 000 copies.