7 Ergebnisse.

Keine Beschreibung.

In the increasingly time-constrained workplace, trainers, human resource professionals, and managers need to be able to develop their workforce quickly and effectively. In this book, Kimberly Devlin distils the strategies essential to designing, developing, and delivering better training in half the time. She provides a lifeline to busy talent development professionals who train in a time crunch.

A collection of 18 essays, each of which offers commentary on one of the episodes in James Joyce's "Ulysses". Throughout, the common critical concern is with varying articulations of "femininities" and "masculinities" in Joyce's modernist epic.

Rambling group discussions, tangential concerns, difficult attendees, and unclear objectives can all derail a facilitated event - and often do. Expert trainer and facilitator Kimberly Devlin has designed interactive half-day, one-day, and two-day workshops to develop the essential skills of facilitating meetings that inspire, engage, and get results.

Keine Beschreibung.

Keine Beschreibung.

Great customer service training covers essential behaviours, service strategies, and service systems that together ensure an exceptional customer experience. Kimberly Devlin presents two-day, one-day, and half-day workshops that support trainees in any industry and environment. Each workshop introduces techniques for managing challenging customers and situations and offers opportunities to apply new skills to service interactions.