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First published in 1984 this book has established itself as the leading text in British public administration. The third edition builds on the previous edition's success to bring the considerable changes and very latest developments in the field. This edition includes: * a new chapter on the influence of Europe* a focus on new developments that have emerged in recent years such as managerialism, privatisation, consumerism, charters, contractin...

First published in 1984 this book has established itself as the leading text in British public administration. The third edition builds on the previous edition's success to bring the considerable changes and very latest developments in the field. This edition includes: * a new chapter on the influence of Europe* a focus on new developments that have emerged in recent years such as managerialism, privatisation, consumerism, charters, contractin...