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The Public Performance and Productivity Handbook, Third Edition is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.

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Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective internal and external connections. It's coverage of new and systematic management approaches and well-d...

This book presents persuasive arguments in support of public service and those who work within it. Clearly, some services should come under government control: public safety, highways, armed and emergency service, water, sewage, parks, schools. Others, however, are operating in answer to problems that society fails to solve. The public sector requires complex problem-solving processes - never simple solutions - and, despite the negative image...

As governments across the world increasingly adopt information and communication technology to improve their efficiency and effectiveness, they are gradually providing opportunities for citizen participation and engagement online. The use of Internet technologies raises the possibility for large-scale e-democracy and enhances the degree and quality of public participation in government. Active Citizen Participation in E-Government: A Global Pe...

Governments are increasingly turning to the Internet to provide public services. The move towards e-governance not only impacts the efficiency and effectiveness of public service, but also has the potential to transform the nature of government interactions with citizens. E-Governance and Civic Engagement: Factors and Determinants of E-Democracy examines how e-government facilitates online public reporting, two-way communication and debate, on...

This illustrated book examines the history of development projects in Newark that were planned but never completed. It consists of architectural sketches and blueprints of planned projects: centers of commerce, cultural and sports centers, imaginative overviews, memorials, office towers, city beautification and transportation projects.

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This book contains, as cases, the reforms which Seoul planned and administered. It addresses the impacts of those reforms as well as difficulties and problems in the implementation process. As there has rarely been such analytical and comparative information available on reform cases in the Asian region this book should prove to be an invaluable contribution to the countries which plan to promote similar reforms.

This book presents persuasive arguments in support of public service and those who work within it. Clearly, some services should come under government control: public safety, highways, armed and emergency service, water, sewage, parks, schools. Others, however, are operating in answer to problems that society fails to solve. The public sector requires complex problem-solving processes - never simple solutions - and, despite the negative image...