6 Ergebnisse.

This is your practical, step-by-step guide to selling ideas, building influence, and growing opportunities in the most effective manner possible. What causes decision-makers to really listen to what you have to say? It can be very frustrating when the gatekeepers to your personal and professional success seem disinterested in your thoughts and suggestions. You can't assume that good ideas will yield positive results, nor that a strong desire w...

Acquire the knowledge and skills necessary to earn success in today's radically diverse, rapidly changing world with 30-Day Journey to Accelerate Your Success. This is more than a professional development book, it is a one-month journey to establishing a firm foundation in the principles that enhance performance and drive professional growth. If you commit to intentionally focusing on accelerating your success, over the course of 30 days you w...

Will your business relationships suffer or be saved by your ability to communicate? Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost - employees are encouraged or de-motivated - professional networks are expanded or extinguished - all by how well we communicate. We Need to Talk reveals key strategies to help you build trust, win respect and sidestep co...

A book unlike any other customer service guide, Willie's Way translates Willie's common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction. As a successful speak...

Praise for Leaders Ought to Know "There are lots of books on leadership, but there are precious few true leaders who have the depth of leadership experience and wisdom of Phillip Van Hooser. In Leaders Ought to Know, Phillip shares lessons born of his experience both as a leader and as a trusted advisor to leaders for over twenty-five years. I don't recommend books lightly, but I absolutely recommend Leaders Ought to Know as a must-read for a...

Cada capitulo analiza uno de los seis secretos sobre el servicio y explica por que y como funciona.