Customer Service Training
Kamin, Maxine![Customer Service Training](https://support.digitalhusky.com/media/annotations/sorted/230/23091682/CHSBZCOP0323091682.jpg)
Offers practical guidance to help you develop customer service training. This title features dozens of field-tested exercises, games, activities, icebreakers and assessment instruments that also help you teach employees the importance of customer service and improve their performance.