3 Ergebnisse.

This book, first published in 1987, is an appraisal of the international librarianship scene and the reference service function. Experts discuss how international reference services can be improved to facilitate true exchange of information around the world.

This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

This book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development.