A Manager's Guide to Artificial Intelligence Theory
Katzan, Harry Jr This is a short easy-to-read book about the most important aspects of service from a simple beginning to a technology and business conclusion. The chapters are intended to be easy to read and be assimilated in any sequence. There are a load of references and additional reading material. Important words are identified and questions are given to enjoy the technical information.
Good service is an important forerunner to good profits, promotion...