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This is a timely book exemplifying how a distinguished Professor and a decorated military General can combine their skills and knowledge to entail the solution to international problems.They are motivated by "doing good for humanity" rather than monetary reward.The plot delineates a series of adventures wherein the protagonists apply their skills starting with the thwarting of an attempt to assassinate the President of the United States to a n...

A Case of Espionage is a work of fiction and should be interpreted as nothing more than entertainment. The characters, places, events, and incidents are a result of the author's imagination. Any resemblance to actual events and things is purely coincidental. The London City Airport actually exists, as does the Kimpton Fitzroy Hotel on Russell Square in London, that is used as a point of rendezvous and a safe house. The zum Storchen Hotel, the ...

A Case of Espionage is a work of fiction and should be interpreted as nothing more than entertainment. The characters, places, events, and incidents are a result of the author's imagination. Any resemblance to actual events and things is purely coincidental. The London City Airport actually exists, as does the Kimpton Fitzroy Hotel on Russell Square in London, that is used as a point of rendezvous and a safe house. The zum Storchen Hotel, the ...

This story is a total work of fiction. Nothing contained in the book is true and the persons involved do not reflect actual people unless by coincidence. Names and places, except for minor exceptions, do not reflect actual entities. The London City Airport actually exists to service London travelers. The characters Matthew Miller, Leslie Miller, Buzz Bunday, Sara Harris, Rachel Brody. Lisa Miller, Kathy Richards, Shirley Richards, Ashley Wilso...

This story is a total work of fiction. Nothing contained in the book is true and the persons involved do not reflect actual people unless by coincidence. Names and places, except for minor exceptions, do not reflect actual entities. The London City Airport actually exists to service London travelers. The characters Matthew Miller, Leslie Miller, Buzz Bunday, Sara Harris, Rachel Brody. Lisa Miller, Kathy Richards, Shirley Richards, Ashley Wilso...

An American actress marries a prince and finds herself in grave danger related to covert action and excessive spending and celebrity status. There is strong suspicion that an American nanny has already been killed and the actress is in grave danger. A college friend and his family with wealth and privilege are called into action and extract the American from the scene through covert action on the part of the American friend. However, the actre...

An American actress marries a prince and finds herself in grave danger related to covert action and excessive spending and celebrity status. There is strong suspicion that an American nanny has already been killed and the actress is in grave danger. A college friend and his family with wealth and privilege are called into action and extract the American from the scene through covert action on the part of the American friend. However, the actre...

An American joins a prince in a royal wedding. An heir is expected, but the bride doesn't want to get pregnant. An international solution involving privilege and wealth saves the day.

An American joins a prince in a royal wedding. An heir is expected, but the bride doesn't want to get pregnant. An international solution involving privilege and wealth saves the day.

A service is a client/provider interaction that creates and captures value for both participants. We use service in several aspects of our lives including business, government, education, health care, and religion. But what, exactly, are the best practices, principles, and theories of service? The actual study of service science is a relatively new field, but one that can open the door to a better understanding of this essential part of our li...

This book is a collection of papers written by the author on the subject of service. They all have been peer reviewed and written for a diverse variety of reasons. Some papers have been modified to suit a general audience, and others have simply been improved. There are some formatting differences due to the basic requirements of the various venues. The subject matter can be viewed as three separate sections: introductory, foundational, and ap...

This book is a collection of papers written by the author on the subject of service. They all have been peer reviewed and written for a diverse variety of reasons. Some papers have been modified to suit a general audience, and others have simply been improved. There are some formatting differences due to the basic requirements of the various venues. The subject matter can be viewed as three separate sections: introductory, foundational, and ap...

A service is a client/provider interaction that creates and captures value for both participants. We use service in several aspects of our lives, including business, government, education, health care, and religion. But what exactly are the best practices, principles, and theories of service? The actual study of service science is a relatively new field, but it is one that can open the door to a better understanding of this essential part of o...

A service is a client/provider interaction that creates and captures value for both participants. We use service in several aspects of our lives, including business, government, education, health care, and religion. But what exactly are the best practices, principles, and theories of service? The actual study of service science is a relatively new field, but it is one that can open the door to a better understanding of this essential part of o...

If you want to have the competitive edge in your personal and professional life, then it's imperative to understand the subject of service. Service in itself can be described as a client/provider interaction that creates and captures value, while a service system is defined as a structure of people and technology that adapts to the changing value of knowledge in the system. Combined, the two concepts constitute the subject of service.Harry Kat...

If you want to have the competitive edge in your personal and professional life, then it's imperative to understand the subject of service. Service in itself can be described as a client/provider interaction that creates and captures value, while a service system is defined as a structure of people and technology that adapts to the changing value of knowledge in the system. Combined, the two concepts constitute the subject of service.Harry Kat...

If you want to have the competitive edge in your personal and professional life, then it's imperative to understand service science. Service in itself can be described as a client/provider interaction that creates and captures value, while a service system is defined as a structure of people and technology that adapts to the changing value of knowledge in the system. Combined, these two concepts form service science. Harry Katzan, Jr., directo...

If you want to have the competitive edge in your personal and professional life, then it's imperative to understand service science. Service in itself can be described as a client/provider interaction that creates and captures value, while a service system is defined as a structure of people and technology that adapts to the changing value of knowledge in the system. Combined, these two concepts form service science. Harry Katzan, Jr., directo...

A service is a client/provider interaction that creates and captures value for both participants. We use service in several aspects of our lives including business, government, education, health care, and religion. But what, exactly, are the best practices, principles, and theories of service? The actual study of service science is a relatively new field, but one that can open the door to a better understanding of this essential part of our li...

Most of us are users and providers of services. In spit of the predominance of services in modern society, we actually know very little about them -- no best practices, no principles, no theories. This book provides information on services for people in business, governement, and education. If you want to have the competitive edge in your personal and professional life, then it's imperative to understand service science. Service in itself can ...