Investors In People
Kommaraju, Rao
The research was of a qualitative nature with some
quantitative analysis, questionnaires were used to
conduct the analysis. This study also shows linking
of various quality initiatives such as Investors in
People (IIP), ISO 9000 Series, Business excellence
and Total Quality Management (TQM) have strong
links - but different emphasis. Quality is
increasingly being seen as the factor that
distinguishes the successful organisation from th...