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Excerpt from A Process View of Data QualityWe posit that the term data quality, though used in a variety of research and practitioner contexts, has been inadequately conceptualized and defined. To improve data quality, we must bound and define the concept of data quality. In the past, researchers have tended to take a product oriented view of data quality. Though necessary, this view is insufficient for three reasons. First, data quality defec...

Excerpt from A Process View of Data Quality In summary, a product view of data quality focuses on characteristics of the data product or on satisfaction of the information systems users with the information system. Such a view is intuitive, as we tend to think of product quality in terms of product characteristics and user requirements. However, we believe that the product-oriented approach to defining data quality is inherently lacking in th...