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This self-help book is written for the individual who wants to actively seek a position in school administration. The author provides workbook exercises, activities, and information sections to help the reader chart a course of action tailor- made to acquire the school administration position they seek.

This self-help book is written for the individual who wants to actively seek a position in school administration. The author provides workbook exercises, activities, and information sections to help the reader chart a course of action tailor- made to acquire the school administration position they seek.

Based on an in-depth study of over 250 actively practicing teachers and certified school support professionals, this book identifies and explains the 15 most effective strategies an educator can use in order to diffuse hostile conversations with adults. The authors present a variety of stressful confrontations: from curbing the school gossip and dealing with public humiliation, to surviving a false sexual accusation and neutralizing encounters...

Based on an in-depth study of over 250 actively practicing teachers and certified school support professionals, this book identifies and explains the 15 most effective strategies an educator can use in order to diffuse hostile conversations with adults. The authors present a variety of stressful confrontations: from curbing the school gossip and dealing with public humiliation, to surviving a false sexual accusation and neutralizing encounters...

Be prepared to manage stressful situations before they happen with proven, constructive strategies! The second edition of this best-selling resource provides new and updated content influenced by the feedback of over 250 school administrators. Managing Difficult, Frustrating, and Hostile Conversations uncovers safe and effective strategies for dispelling common sensitive situations such as handling legitimate complaints, controlling those un...