4 Ergebnisse.

The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

Widely interdisciplinary in appeal, this book reports on the successes of innovative training opportunities for non-college women who end up in low-paying, low-mobility, pink-collar jobs. The author examines the relative effectiveness of various programs in helping these women gain access to high-wage, high-mobility employment opportunities. The analysis includes case studies of grant-funded projects, as well as in-depth statistical analysis u...

The authors of the award-winning Emotional Labor now investigate how that book's concepts are actually applied in public service delivery, focusing on crisis responders who work in the most emotionally demanding situations.

Widely interdisciplinary in appeal, this book reports on the successes of innovative training opportunities for non-college women who end up in low-paying, low-mobility, pink-collar jobs. The author examines the relative effectiveness of various programs in helping these women gain access to high-wage, high-mobility employment opportunities. The analysis includes case studies of grant-funded projects, as well as in-depth statistical analysis u...