Malcolm and Me
Maurer, Richard E. / Pedersen, Sandra Cokeley![Malcolm and Me](https://support.digitalhusky.com/media/annotations/sorted/143/1437715/CHSBZCOP031437715.jpg)
Malcolm and Me describes the seven criteria of the Malcolm Baldrige National Quality Award program to improve student achievement: leadership, strategic planning, student and market focus, information and analysis, faculty and staff satisfaction, process management in the classroom and the business office, and results.