We all have people in our lives who frustrate, annoy or hurt us. There are those who claim 'I'm always right!', workplace bullies, or obsessive or anxious personality types. And most of us hurt others occasionally, too. Four years in the writing, "Difficult Personalities" is a highly readable, extremely practical guide to dealing with the difficult personalities we encounter each day, as well as with our own. Authors Helen McGrath and Hazel Ed...
CHF 22.50