Libromania
Suche einschränken:
Zur Kasse

28 Ergebnisse - Zeige 1 von 20.

Customer Magic - The Macquarie Way

Michelli, Joseph A
Customer Magic - The Macquarie Way
It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It's that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience. Joseph A. Michelli--the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz, and Starbucks--was so impresse...

CHF 28.50

Customer Magic - The Macquarie Way

Michelli, Joseph A
Customer Magic - The Macquarie Way
It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It's that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience. Joseph A. Michelli--the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz, and Starbucks--was so impresse...

CHF 43.90

Stronger Through Adversity: World-Class Leaders Share Pan...

Michelli, Joseph A.
Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges
From business guru Joseph Michelli¿the leadership lessons needed to thrive beyond the greatest business crisis in modern historyCOVID-19 has disrupted business and life in ways we never imagined. Within days of the outbreak, Joseph Michelli-the world-renowned business expert who has cracked the leadership codes of Starbucks, Airbnb, Mercedes-Benz USA, and many other top companies-went to work. He contacted 140+ senior leaders at major companie...

CHF 35.50

Mindchamps Way, The: How to Turn an Idea Into a Global Mo...

Michelli, Joseph A
Mindchamps Way, The: How to Turn an Idea Into a Global Movement
How do a passion to create an education revolution and the business acumen to fuel rapid and spectacular global expansion co-exist within one organisation? Find out in The MindChamps Way ... In his latest insightful study of strategy and leadership, Joseph Michelli, shares the unique philosophy and the values-driven strategies of a dynamic organization, whose growing presence on the world stage has the potential to fundamentally shape the futu...

CHF 38.90

De Starbucks strategie

Michelli, Joseph / Michelli, Joseph A. / Grasman, Gerard
De Starbucks strategie
Blink net zo uit als Starbucks! Door een uitgekiende strategie van Starbucks is koffie bestellen veranderd in een cultureel fenomeen. Michelli toont in dit boek welke leiderschapsstrategieën zorgen voor het succes van deze keten. En hoe het bedrijf erin slaagde de economische crises te verwerken. 'Neem een kop koffie, leg je voeten op tafel en lees dit boek!' - Ken Blanchard, auteur van De One Minute Manager Joseph A. Michelli is organis...

CHF 37.90