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Victor Newman¿s practical book strikes at the heart of fundamental challenges faced by all managers. It looks beyond the conventional techniques of problem-solving to the underlying process, identifies eight stages and explains how to recognise which technique is appropriate to which stage. On this basis managers can generate solutions at both the personal and the organisational level.

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The role of the knowledge activist is to be unreasonable, to identify and combine those small grains of truth that have the potential to become pearls. The Knowledge Activist's Handbook demonstrates through the medium of storytelling how individuals can combine emotion and reflection to create their own knowledge. Victor Newman, Pfizer's Chief Knowledge Officer, attacks the conspiracy of tedium around KM literature. The Knowledge Activist's ...

This urgent examination of the lives of millions of hardworking Americans--neither poor nor middle class, but who live without a safety net--gives voice to the 57 million Americans who are sandwiched between the poor and middle classes.