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The Essential Handbook for Highly Effective Managers is an innovative approach to equip managers at all levels with the strategies and tools necessary to maximize employee commitment, performance and client/customer care. 27 vital skills are covered in chapters that are 3-5 pages in length, which makes for easy reading and immediate skill building and implementation. Each chapter provides an opportunity for growth and development with critical...

The Essential Handbook for Highly Effective Human Service Managers is an innovative approach to equip managers at all levels with the strategies and tools necessary to maximize employee commitment, performance and client care. 30 vital skills are covered in chapters that are 3-5 pages in length, which makes for easy reading and immediate skill building and implementation. Each chapter provides an opportunity for growth and development with cr...