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Have you ever walked away from a verbal confrontation and thought, "I should have said…?"You're not alone.Here is a book that will prepare you for those moments.In any encounter, you can't afford the luxury of hoping you will prevail. You need to have a plan. You need to know how to execute the plan in order to win.If you were to get into a contest with a kangaroo, you wouldn't want to select kicking as your strategy. The kangaroo would win.Ne...

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Een team of afdeling met succes leiden is niet eenvoudig, maar dankzij dit boek leert u alle vaardigheden die u daarvoor nodig hebt te ontwikkelen en in de praktijk om te zetten. Elk hoofdstuk biedt essentiële adviezen en concrete oefeningen om u te helpen een efficiënte werkomgeving te creëren en het beste te halen uit elk teamlid. U leert onder andere: - concrete doelstellingen formuleren voor uw team of afdeling - een werksfeer creëren waa...

This comprehensive yet inviting-to-read guide has been completely updated to cover today's most critical management topics--from company culture to new technologies. About the BookBecoming a Successful Manager has all the tools and techniques for making a smooth transition into the role of manager. Drawing on both academic research and real-world experience, the authors teach readers how to apply what they call "The Discovery Method." Through ...