2 Ergebnisse.

Karen Phelan is really sorry. She had the best of intentions. She got into consulting because she wanted to help. She tried hard to optimize processes, develop measures, and manage human assets - to do business by the numbers, the management consultant way. The only problem, she found, is that businesses are run by people, not formulas and score...

Karen Phelan is really sorry - no, she really is. She had the best of intentions and training in business systems, performance management and all the latest theories and best practices. At companies like Deloitte, Pfizer, J&J, and countless consulting clients, she did her best do business by the numbers--the only problem is that businesses are run by people, not mathematical formulas. She and other consultants may have "broken" your company, b...