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The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world.

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By the winners of the Association for Talent Development's 2022 Thought Leader award! Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics that leading companies use. In an era of evidence-based inquiry, people need to be able to demonstrate the value of their projects credibly. But how do you do that when there isn't an obvious measure connected to the project, like increased sales? ...

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Show the value of virtual learning to demonstrate business impact.In Designing Virtual Learning for Application and Impact, virtual learning expert Cindy Huggett teams with evaluation experts Jack and Patti Phillips and learning transfer authority Emma Weber to create a guidebook for TD practitioners to ensure that their online programs achieve measurable results beyond the virtual classroom.This practical book outlines a design process focuse...

Prove your effectiveness to anyone-and achieve professional success-by adapting the same ROI methods and metrics that leading companies use.In an era of evidence-based inquiry, people need to be able to measure their success. In their new book, Patricia Phillips and Jack Phillips aim to help readers see the value of their work and then share it with others. The Show the Value process involves connecting projects with a business measure, collec...

A Step-by-Step Guide to Showing the Value of Soft Skill ProgramsAs organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is ...

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Discover a unique, proven methodology to measure, improve and demonstrate the value of your marketing campaigns and initiativesUnderstanding and serving your customers' needs is what marketing is all about, but how do you know your events, campaigns and commu...

Claudetta, an orphaned hermit crab, and Mama and Papa Turtle celebrate the blessing of adoption and show others that love is stronger than any differences. A heartwarming story affirming and encouraging families on their adoption journey. Adorable story with a great message.Suggested age range for readers: 4-11

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Why Not Just Make the Cake? That's a question countless people across the country started asking in 2012, when Jack Phillips told two men who walked into his Masterpiece Cakeshop that he couldn't create a custom cake for their same-sex wedding. And the question only grew more urgent as Phillips had to defend himself first before the Colorado Civil Rights Commission and then numerous courts-losing at every step of the way until the U.S. Supreme...

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Lonnie the lawnmower has a bad habit of blowing a gasket whenever things don't go his way. He was constantly throwing temper tantrums and blowing off steam until his friend helped him discover a way to stay calm. An excellent resource to help little ones struggling to regulate their emotions. Suggested age range for readers: 4-11

Foreword by Jac Fitz-enz, author of The ROI of Human CapitalThe importance of an organization's human capital -- its people -- cannot be overstated or overlooked, but like any other asset, it must be carefully managed and monitored. The people in a company reflect the investment not only of money, but also of the time dedicated to developing and executing projects and programs. Investing in Your Company's Human Capital presents five strategies...

Jack Phillips invites you to enjoy a copious amount of entertainment in the pages of Rhymes and Good Times 2017, utilizing rhymes based upon a boy's name or a girl's name. That capture a moment in time of an event taking place to experience a spectrum of emotions and situations. Rhymes and Good Times2017 is fun, interactive, thought provoking, and educational. It's a wonderful book to share with your family. It also makes an outstanding gift.

Jack Phillips invites you to enjoy a copious amount of entertainment in the pages of Rhymes and Good Times 2017, utilizing rhymes based upon a boy's name or a girl's name. That capture a moment in time of an event taking place to experience a spectrum of emotions and situations. Rhymes and Good Times2017 is fun, interactive, thought provoking, and educational. It's a wonderful book to share with your family. It also makes an outstanding gift.