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A Guide That Shows How to Capture the Value of Learning "Clearly the Phillips are the established experts, and in this book offer tested, step-by-step ways to succeed and gain the necessary organizational support for learning. Just to underscore the importance that a number of us at Capella University place in the Phillips' work, we are proud to use their methods and tools in our courses to allow our learners to obtain ROI certification as pa...

PROVE THE VALUE OF YOUR HR PROGRAM WITH HARD DATAWhile corporate leaders may well know the value of human capital, they don't always understand the extent to which the HR function contributes to the bottom line. So when times get tough and business budgets get cut, HRdepartments often take the first hit.In this groundbreaking guide, the cofounders of ROI Institute, Jack Phillips and Patti Phillips, provide the tools and techniques you need to ...

In today's economic climate, there is a tremendous focus on ensuring that the human resource (HR) function is connected to the business. Measuring ROI in Employee Relations and Compliance presents six, real-world case studies that describe how this is being accomplished by following in a step-by-step, proven approach.

A proven system for measuring the bottom-line valueof any proposed healthcare initiativeHealthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.In this groundbreaking book ...

Traditionally, human resources has focused on recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. These functions remain essential, but to be successful in turbulent times like ours, human capital strategy needs to be broader and much more far-reaching.High-Impact Human Capital Strategy examines 12 critical forces that must be considered: globalization, changes in workforce demographics, skil...

This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have als...

Through a mixture of fact and fantasy, Jack Phillips takes the reader through the Scotland of Robert Burns' time. He blends the work of Scotland's Bard with his own prosaic tributes of song lyrics and dialogue - he tells of Robert Burns' Love and Passion for Jean Armour, the story of "Bonnie" Prince Charlie and Flora, and the Flavor of the Scottish taverns and the friends of the poet, the lover and the humanitarian that was Robert Burns.

The once star profiler for the FBI, Doug ONeal, who has been able to capture the greatest of serial killers, rapists, and criminals, comes back to San Francisco to find the worst of them. Because of this killer's background, the FBI has never even known he existed. Doug has only suspected that he exists. The FBI puts together a task force with the San Francisco police, Anne Borges, and Jeff Shinn to hunt down this suspect to prevent any more d...

Employee engagement, impact, ROI¿if you can¿t connect the three, your program¿s in trouble.The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without business impact in mind.In Measuring the Success o...

Evaluate leadership development programs all the way to impact and ROI. Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. Yoüll learn how to begin the leadership development p...

This book presents a basic guide for anyone involved in implementing major projects - human capital programs, technology implementations, systems integration, new processes, Six Sigma, product design, new policies and procedures, or any type of project where significant expenditures of time and money remain at stake. The work not only shows how to forecast the value of the project in advance, but how to collect data during and after project im...

Today¿s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits and return on investment, this book constitutes an invaluable guide to the evaluation and measurement of training and human resource development programs.

Measurement and evaluation are key to establishing success and demonstrating the value-add of your programmes, but often L&D, professionals launch into this journey with no clear destination in mind. This book leads you to the ultimate destination of real world evaluation, the intersection of learning and evaluation where the two are so intertwined that the activity of evaluation is seamless.

Today¿s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits and return on investment, this book constitutes an invaluable guide to the evaluation and measurement of training and human resource development programs.

Written for HR professionals and advanced HR students, this practical text presents a results-based approach to HR accountability.

Provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programmes and to demonstrate the return on investment of these programmes.

HOW TO SHOW THE VALUE FOR MONEY for All Types of Projects and Programs In: Governments Nongovernmental Organizations Nonprofits and Businesses The most thorough, comprehensive, and detailed explanation of showing the value for money in the public sector. Written by the world's most well-known ROI (Return on Investment) experts, this guide is indispensable for anyone involved in showing the value of money for projects and programs in government...

Written for HR professionals and advanced HR students, this practical text presents a results-based approach to HR accountability.

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