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China's economic, political and societal issues have become major points of interest to countries all over the globe. This book presents in-depth analyses of such issues such as foreign policy, political reform, and overall economic developments.

ROI in Action Casebook" offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillips's six books in the Measurement and Evaluation series, this book clearly illustrates the ROI Methodology. The case studies represent a variety of applications in human resources, learning and development, and performance improvement. Each case follows t...

A learning objective is a statement that describes expected outcomes of a learning event. A seemingly simple concept, it is extremely important in the process of developing effective learning programs. This book links learning objectives to program return on investment (ROI).

This book illustrates how other companies have used and implemented a particular approach to facilitating employee learning in organizations-structured on-the-job learning. Structured on-the-job learning programs have the potential to make better use of your organization's resources and create training that is more relevant and effective.

Based on the classic ROI definition of earnings divided by investment, the ROI Process aids managers in determining and improving the bottom-line impact that human resource programs have on an organization. This is the first book to detail the ROI Process step-by-step, and is ideal for human resource executives, professionals, CEOs, and other managers concerned with their businesses' bottom line.

ROI at Work is an invaluable resource for business and HR professionals who need to show how training contributes to the bottom line. This newest offering by celebrated ROI professionals, Jack Phillips and Patti Phillips, presents case studies, best practices, and discussion questions to stimulate change. It also offers solutions to organizations looking to improve current evaluation techniques.

ROI Fundamentals ROI Fundamentals is the first of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and practical advice for measuring ROI in a variety of settings. ROI Fundamentals outlines the b...

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It has been hard for me to escape the imprint of my early, strong, but scattered trains of thought. There was, at the beginning, little to go by, and I saw no clear way to go. This book is accordingly filled with internal tensions that are not, as yet, fully annealed. Subsequent writers may re-present the work, explaining it in a simpler way. Others may simply invert it. I mean by this that, by writing it backwards, from its found ends {practi...

This book addresses the most critical challenge facing evaluators: isolating the effects of the solution from other influences. The techniques are presented beginning with the most credible, rigorous approaches and moving to the more subjective approaches. The weakest technique (which is using estimates) is made as credible as possible.

Communication and Implementation Communication and Implementation is the sixth of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting.

Whether yours is a small one-person hop or a large mega-consulting powerhouse, the revised edition of The Consultant's Scorecard helps you move past the same old promises and provide cold, hard proof of success--which you must offer if you want to compete in today's fiercely competitive and fast-growing consulting industry.Jack and Patti Phillips have fully updated their authoritative work to put you in the best possible position to sell your ...

What value do learning initiatives bring to organizations? Measuring for Success presents surprising answers from CEOs and other top leaders representing some of the most recognizable company names in the world including Walgreens, Microsoft, Dell, and Federal Express. Readers are provided a clear pathway to creating learning metrics in their own organizations that resonate with company CEO's and other top decision makers.

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These seven paperback books, from the leading authorities in the field (the Jack and Patti Phillip's ROI Institute) provide proven tools, templates, and step-by-step guidance to plan, collect, measure, calculate, and communicate evaluation and ROI for the learning function - an increasingly key strategic process.

How to Measure Training Results" presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluationShows how to measure both financial and intangible/non-financial results