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Employee engagement, impact, ROI¿if you can¿t connect the three, your program¿s in trouble.The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without business impact in mind.In Measuring the Success o...

Evaluate leadership development programs all the way to impact and ROI. Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. Yoüll learn how to begin the leadership development p...

This book presents a basic guide for anyone involved in implementing major projects - human capital programs, technology implementations, systems integration, new processes, Six Sigma, product design, new policies and procedures, or any type of project where significant expenditures of time and money remain at stake. The work not only shows how to forecast the value of the project in advance, but how to collect data during and after project im...

Today¿s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits and return on investment, this book constitutes an invaluable guide to the evaluation and measurement of training and human resource development programs.

Measurement and evaluation are key to establishing success and demonstrating the value-add of your programmes, but often L&D, professionals launch into this journey with no clear destination in mind. This book leads you to the ultimate destination of real world evaluation, the intersection of learning and evaluation where the two are so intertwined that the activity of evaluation is seamless.

Today¿s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits and return on investment, this book constitutes an invaluable guide to the evaluation and measurement of training and human resource development programs.

Written for HR professionals and advanced HR students, this practical text presents a results-based approach to HR accountability.

Provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programmes and to demonstrate the return on investment of these programmes.

HOW TO SHOW THE VALUE FOR MONEY for All Types of Projects and Programs In: Governments Nongovernmental Organizations Nonprofits and Businesses The most thorough, comprehensive, and detailed explanation of showing the value for money in the public sector. Written by the world's most well-known ROI (Return on Investment) experts, this guide is indispensable for anyone involved in showing the value of money for projects and programs in government...

Written for HR professionals and advanced HR students, this practical text presents a results-based approach to HR accountability.

ROI in Action Casebook" offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillips's six books in the Measurement and Evaluation series, this book clearly illustrates the ROI Methodology. The case studies represent a variety of applications in human resources, learning and development, and performance improvement. Each case follows t...

A learning objective is a statement that describes expected outcomes of a learning event. A seemingly simple concept, it is extremely important in the process of developing effective learning programs. This book links learning objectives to program return on investment (ROI).

Based on the classic ROI definition of earnings divided by investment, the ROI Process aids managers in determining and improving the bottom-line impact that human resource programs have on an organization. This is the first book to detail the ROI Process step-by-step, and is ideal for human resource executives, professionals, CEOs, and other managers concerned with their businesses' bottom line.

ROI at Work is an invaluable resource for business and HR professionals who need to show how training contributes to the bottom line. This newest offering by celebrated ROI professionals, Jack Phillips and Patti Phillips, presents case studies, best practices, and discussion questions to stimulate change. It also offers solutions to organizations looking to improve current evaluation techniques.

ROI Fundamentals ROI Fundamentals is the first of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and practical advice for measuring ROI in a variety of settings. ROI Fundamentals outlines the b...

This book addresses the most critical challenge facing evaluators: isolating the effects of the solution from other influences. The techniques are presented beginning with the most credible, rigorous approaches and moving to the more subjective approaches. The weakest technique (which is using estimates) is made as credible as possible.

What value do learning initiatives bring to organizations? Measuring for Success presents surprising answers from CEOs and other top leaders representing some of the most recognizable company names in the world including Walgreens, Microsoft, Dell, and Federal Express. Readers are provided a clear pathway to creating learning metrics in their own organizations that resonate with company CEO's and other top decision makers.