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Businesses face the same problems as human dieters-improvement efforts are generally ineffective and the results are cyclical. As they chase the quick and easy solution without making necessary alterations to lifestyle and organizational processing, both diet conscious people and improvement minded business managers fail to reap the full benefits of their efforts. A fundamental change in day-to-day operations is necessary. The Wall Street Diet...

If you want to make the drive for quality, productivity, and profit improvement a permanent feature of your organization, the concept of "partnering" - must become an integral part of every activity, write Charles Poirier and William Houser. They give detailed action studies of companies that have made the transition to business partnering and continuous improvement. And they provide the tools you need to make similar changes in your own organ...