The IT Value Quest
Renkema, Theo J. W.
The IT Value Quest How to Capture the Business Value of IT-based infrastructure Theo J.W. Renkema Although the potential of information technology (IT) is beyond dispute, it proves to be very difficult to evaluate its true business value. In the present competitive business arena, modern IT provides the enabling infrastructure for efficient and effective business operations, leveraging business improvements and securing a competitive edge. Cap...