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Provides a competency-based sales development framework that can be adapted and customized for addressing both individual and organizational needs.

Human resource management is a vital function of any organization, at the nexus of business practice, psychology, and law. This one-of-a-kind and all-in-one print and online encyclopedia offers access to information on all manner of topics and issues related to the "people" side of business.Volume 1 covers an A-Z spectrum of all the key topics and issues related to human resource management, labor, and workplace policy. Volume 2 features hundr...

This one-stop-shopping handbook covers an unprecedented array of training technologies and explains the methods to support them successfully. It focuses on helping novices, particularly those without knowledge of educational technology, become familiar with basic and leading-edge technology practices.

This book has two things going for it that are rarely combined-it is fundamentally purposeful and it is useful. As the authors point out, there is a trilogy of needs confronting any business leader with a change agenda and/or transitioning into a new top role: influence, coalition building, and performance consulting. Of the three, performance consulting has received the least amount of attention in both the public and private-sector businesse...

This book has two things going for it that are rarely combined-it is fundamentally purposeful and it is useful. As the authors point out, there is a trilogy of needs confronting any business leader with a change agenda and/or transitioning into a new top role: influence, coalition building, and performance consulting. Of the three, performance consulting has received the least amount of attention in both the public and private-sector businesse...

Save time, money, and effort by planning your adult learning programs like a pro. This book outlines a systematic planning process for directors of learning in business and education and offers comprehensive, hands-on guidance for the full range of planning tasks.

Uses practical wisdom and scholarly research to answer employers' questions about how to engage employees. This research-based title presents guidelines for not just understanding what employee engagement is, but how to change business practices that help keep employees engaged, as well as methods for measuring employee engagement. Edited by scholar and subject matter expert, William Rothwell, PhD, this book is a must-have resource for any man...

Get on the cutting edge of organization development Practicing Organization Development: Leading Transformation and Change, Fourth Edition is your newly revised guide to successful organization development. This edition has been updated to explore the cutting edge of change management, leadership development, organizational transformation, and society benefit. These concepts are explored through emerging and increasingly accepted strengths-ba...

In a tumultuous global business environment, change is a constant. Organizations are effected by many factors from the local economy to global competition. To be successful they must do more than react to changes, they need to be proactive. Organization Development Fundamentals provides a starting point for those interested in learning more about taking this proactive approach.

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A comprehensive framework for effective real-world instructional design Mastering the Instructional Design Process provides step-by-step guidance on the design and development of an engaging, effective training program. The focus on core competencies of instructional system design helps you develop your skills in a way that's immediately applicable to real-world settings, and this newly updated fifth edition has been revised to reflect the ne...

Subtitled, "Building Practioner Competence". This second edition features practical tools and techniques fundamental to the practice of HPI.

Intended for learning and performance professionals, Adult Learning Basics addresses individual learning competencies, organizational learning climate, and technology-related issues as they affect adult learning in the workplace.

The case studies included in this volume show you how organizations of varied sizes and types have attempted to link human resource development (HRD) efforts-some successfully and others not so successfully-to organizational strategy. Many cases are drawn from U.S. domestic organizations lead you through the best practices.

Building Effective Technical Training is a hands-on guidebook written by William J. Rothwell and Joseph A. Benkowski-- two experts in the field of technical training-- that includes a wealth of information, guidelines, and suggestions for creating and implementing technical training programs for organizations of all types and sizes. In addition, the book is filled with real-life examples and proven techniques from successful technical training...

Competency-based training is a unique approach to training design that builds and enhances individual competencies in line with previously identified profiles of success. This training helps fill the gap between workers' actual performance and their ideal performance. Competency-Based Training Basics shows readers how to assess which competencies are important to an organization and individual positions, and design training around those compet...