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Everyone knows about the business potential represented by the huge millennial age group. But how do you manage the next generation millennial sales force required to reach this gigantic market?

Stephan Schiffman has trained more than 500, 000 salespeople at such firms as AT&T, Information Systems, Chemical Bank, Manufacturer's Hanover Trust, Motorola, and U.S. Health Care. Schiffman is president of D.E.I Management Group and the author of such bestselling books as Cold Calling Techniques (That Really Work) and Closing Techniques (That Really Work) as well as The 25 Most Common Sales Mistakes, also published by Kogan Page.

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Now, for the first time, all of the Schiffman sales-winning techniques are brought together in a single volume. From getting leads and cold calling to establishing a solid relationship and closing the deal, Schiffman covers everything a salesperson needs to know in order to improve their performance and make the sale.

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The only goal you cannot achieve is the one you have not yet recognized." More than twenty years ago, entrepreneur Stephan Schiffman launched his own business -- D.E.I. Management Group Inc. -- and built it into a major financial success. Since then Schiffman has taught more than 300, 000 salespeople his internationally acclaimed methodology for high-efficiency selling. Now Schiffman reveals his innovative business-building strategies -- from ...

From America's #1 sales trainer--the ultimate closer's guide for selling servicesStephan Schiffman--the acclaimed author of The 25 Habits of Highly Successful Salespeople and other top-selling sales books--applies his proven strategies to help you get the edge in one of the most challenging but potentially rewarding categories in the sales game. In Secrets of Selling Services, Schiffman teaches you how to:Build your communication skillsListen ...

America's # 1 corporate sales trainer gives readers a complete system for developing and executing successful upselling plans for new and existing accounts--without pushing the envelope too far.

Believe in the power of miracles..."A special little book, an antidote to the stress, fury, and unfeelingness of many people's hurried, everyday lives." --Newsday "Judith Leventhal and Yitta Halberstam amaze and inspire with their incredible-but-true story collections...of wondrous true coincidences." --People "Small Miracles is a book you'll love and cherish for a long time to come. It will make you aware of similar events that are happening ...

Turn common objections into BIG OPPORTUNITIES!It costs too much... We're switching to overseas vendors... Let me think about it... NO!You can do one of two things when a customer is reluctant to buy: You can back off or go in for the kill. 25 Toughest Sales Objections--and How to Overcome Them helps you choose which direction is the best approach and gives you the tools you need to defl ect that obstacle and make the sale.Bestselling author an...