The Blackwell Encyclopedia of Management, Operations Mana...
Slack, Nigel / Lewis, Michael
This new edition contains over 250 fully updated entries in operations management, All bibliographies have been significantly up-dated and extended, Features 93 new entries across a wide range of areas, including: service, strategy, technology and innovation, Expands on core entries such as the newsvendor model, Contains entries from 31 new, worldwide authors, featuring more than 50 international contributors in total.