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Lean Service Certification We know that the services provided by any industry have increased costs between 30% and 80% due to different "wastes" in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more efficient process that results in high-quality services and improved productivity. Some of the benefits are:• Significant improvement in the quality of the services provided by a company.• Si...

Henry Ford implemented the lean concept in the early 1900s, Toyota started TPS in the 1970's, Motorola first initiated the Six Sigma journey, followed by GE and many others just years later.Still today, Lean Six Sigma remains the strongest continuous improvement methodology in order to achieve stable and lean processes and the number of defects in a single digit figure per million products produced or services provided.Over the last two decade...

Este manual reúne la filosofía, la metodología y las herramientas Lean y Six Sigma enfocadas a la mejora de los resultados en los desempeños y los productos de su empresa. Con estos instrumentos, sumamente útiles para su dedicación profesional o empresarial, podrá incrementar la calidad y optimizar las nuevas posibilidades que los mercados ofrecen.Mediante este manual, dirigido a gerentes, propietarios, funcionarios, ingenieros, operadores, em...