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The years between the 1996 and 2000 were significant in the metropolis of Detroit, Michigan. A stellar community figure - Mr. Kostas Karakostas - after over 30 years decided to give up the radio program at WXYZ. The author and his son - Dino Karakostas - took over for a short time, and then by early 1997, the author was left by himself to carry out the ethnic radio program. However, because of the demand of the listeners the program was extend...

In this book, quality education is presented as a holistic and futuristic process. It upholds and conveys the ideals of a sustainable world. It takes into consideration the social, economic and environmental context. Therefore, quality education is presented as a locally relevant and culturally appropriate. It is informed by the past and relevant to the present, and prepares individuals for the future. In other words, the education of the futu...

The essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This means not only do we have to fix the problem at hand but we also have to identify why the failure occurred and what was the opportunity to apply the appropriate knowledge to avoid the problem in the future. Essential Statistical Concepts for the Quality Professional offers a new non-technical statistical approach to quality for effect...

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Details the total advanced quality planning (AQP) process and answers how to set quality planning in the framework of a business strategy. This book provides a look at the basic and advanced concepts of AQP. It includes an itemized list of Chrysler, GM, Ford, and Tier I suppliers requirements.

Every company considering or implementing the ISO or QS series of quality standards knows how important documentation and auditing are when it comes to certification. Documenting and Auditing for ISO 9000 and QS-9000 provides a comprehensive explanation of the documentation and audit process from both a practical and a theoretical point if view and leads readers through a detailed approach to preparing documentation and conducting an audit for...