14 Ergebnisse.

Keine Beschreibung.

Keine Beschreibung.

This work has been selected by scholars as being culturally important and is part of the knowledge base of civilization as we know it.This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work.Scholars believe, and we concur, that this work is important enough...

Keine Beschreibung.

Keine Beschreibung.

Keine Beschreibung.

Keine Beschreibung.

Keine Beschreibung.

Keine Beschreibung.

Keine Beschreibung.

This Church's Bible volume on the Gospel of John contains carefully selected and translated homilies and commentaries from such church fathers as Cyril of Alexandria, Cyril of Jerusalem, Gregory the Great, Theodore of Mopsuestia, Augustine, Athanasius, and the Venerable Bede. Ranging chronologically from the second century to the ninth, these substantial patristic selections provide an illuminating window into the breadth of the church's inter...

Pleasing customers isn’t enough. To delight your customers—to woo, wow, and win them—you must design your service to create memorable, empathetic experiences that meet their expectations and advance your strategy. In Woo, Wow, and Win, bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell reveal the importance of service design for your company. They offer services businesses clear, practical strategies for designin...

In Thomas A. Stewart's bestselling first book, Intellectual Capital, he redefined the priorities of businesses around the world, demonstrating that the most important assets companies own today are often not tangible goods, equipment, financial capital, or market share, but the intangibles: patents, the knowledge of workers, and the information about customers and channels and past experience that a company has in its institutional memory. Now...

In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn't enough to differentiate your business-it needs to be designed for service from the ground up.