Model Letters and Memos
Tepper, Ron Model Letters and Memos: A Handbook for Scientists and Engineers shows technically oriented individuals how to communicate their ideas clearly to a wide range of audiences. The author uses two distinct formulas to help compose all kinds of effective, lucidly written correspondence. The first formula is a four-step process called "AIDA", which stands for Attention, Interest, Desire, and Action. This formula enables busy professionals to organiz...