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America is undergoing an ethical revolution involving the industrial treatment of farm animals. This book tells its stories from midwestern slaughterhouses to the halls of Capitol Hill to Ivy League universities and Silicon Valley laboratories. This is a roadmap for people who want to work to end factory farming. Behind you stand the ghosts of three hundred farm animals killed for every year you have lived. Given the numbers involved, the most...

Als der junge, jüdische Unternehmersohn Victor Dessauer, Ende der 60er Jahre daran scheitert, den NS-Peiniger seiner Eltern einer gerechten Strafe zuzuführen, beschließt er, das Gesetz selbst in die Hand zu nehmen. Regisseur Thomas Roth beleuchtet das Schicksal einer ganzen Familie, die stellvertretend für so viele steht, denen in der NS-Zeit und auch noch lange danach Unrecht widerfahren ist. Der Film ist ein wertvoller Beitrag zur Aufarbeit...

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The modern political landscape of Virginia bears little resemblance to the past. The commonwealth is a nationally influential swing state alongside stalwarts like Florida or Ohio. But with increased power comes greater scrutiny--and corruption. Governor Bob McDonnell received a jail sentence on federal corruption charges, later vacated by the U.S. Supreme Court. Corporate influence on the state legislature and other leaders resulted in numerou...

Much of the discussion on customer loyalty has centered on the hospitality or retail industries, analyzing customer experience management at Disney, Starbucks, Nordstrom, and the like. But how can other organizations including manufacturing, financial services, or nonprofits better design, implement, and leverage the most effective customer experience? What steps can organizations take to move from reactive to active and ultimately to a proact...

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