10 Ergebnisse.

¿FEAR HAS ARRIVED. . .CAPTAIN FEAR THAT IS! Get ready for a new suspenseful adventure with Pollywog and her friends. As Polly Peterson (nickname: Pollywog) settled into her vacation stay with her uncle and aunt in the quaint seaside town of Cape Doom she cannot help but sense a mystery hanging in the salty air. The small seaside town had a secrecy that intrigued Pollywog and her friends, Joey and Henry, from the moment they arrived. Upon the...

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Keine Beschreibung.

Jill is a 15 year old girl at a boarding school who strikes up an unlikely friendship with a young man she meets on the beach, Richard. This chance meeting opens up a whole new world to her and a ready- made group of friends. Addicted to the excitement and desperate to relieve the boredom and loneliness in her life, she latches onto this motley band of misfits and charges headlong into a world of parties, drugs and violence. Clinging to the fr...

Today's customers want service that is faster, better, cheaper. But how can organizations ensure that they are prepared to meet that challenge? The perfect addition to best-selling author Ron Zemke's Knock Your Socks Off Service® book series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with practical tools to help meet their customers' needs. This set of powerful exercises teaches customer service managers and e...

Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Organizations that provide that level of service will earn their loyalty. Customers base their decisions on nothing more than a positive or negative review of yo...