Despite the volumes of information they contain, few libraries know how to prepare for, endure, and survive any type of disaster. This completely updated second edition of Emergency Preparedness for Libraries provides library management with a comprehensive guide to planning and executing emergency procedures.
Offers guidance for training employees at various levels. This book shows you how to integrate a customer service focus and training into a variety of staff and volunteer interactions. This package includes role-playing suggestions and scripts for specific and difficult scenarios, as well as guidelines for establishing policies, and a glossary.
This revolutionary introduction to library management is the first conceived in and written for a digital age. Library Management for the Digital Age covers hierarchies, policies, communication, working relationships, facilities, human resources, settings, customer services, budgeting, and emergency management.
A solid, sustainable mentorship programme can be a game changer for libraries, with long-term results that include career development, organisation-wide professionalism, and retention. Library leader Todaro offers an accessible guide to putting mentorship into practice, complete with scanning checklists and critical questions that will assist you in designing, planning, and implementing your own programme.
This revolutionary introduction to library management is the first conceived in and written for a digital age. Library Management for the Digital Age covers hierarchies, policies, communication, working relationships, facilities, human resources, settings, customer services, budgeting, and emergency management.
Despite the volumes of information they contain, few libraries, whose population at any given moment is as unpredictable as the weather, know how to prepare for, endure, and survive a disaster, whether natural or man-made, and even fewer put their know-how to paper. Emergency Preparedness for Libraries provides library management with a comprehensive guide to planning and executing emergency procedures. Based, in part, on an emergency prepared...
