How to Listen
Trimboli, Oscar
If you want to be heard, you need to know how to listen.Communication isn't all about what you say. It's about what you hear, how you react to it, and respond. In short: it's about how you listen. And despite the fact that leaders typically spend upwards of eighty percent of their day listening, only two percent of them have ever had training in how to listen effectively. At a time when we are more technologically linked than ever, our convers...