Operations Management in Service Industries and the Publi...
Voss, Christopher (University of Warwick) / Armistead, Colin (The European School of Management Studies, Oxford) / Johnston, Bob (University of Warwick) / Morris, Barbara (Sheffield City Polytechnic)
Operations Management in Service Industries and the Public Sector Text and Cases Christopher Voss, School of Industrial and Business Studies, University of Warwick Colin Armistead, The European School of Management Studies, Oxford Bob Johnston, School of Industrial and Business Studies, University of Warwick Barbara Morris, Department of Management Studies, Sheffield City Polytechnic Aimed at teachers and students on business and management co...