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Restaurant owners will continue to turn to "The Restaurant" because it helps them gain the skills needed to master every challenge and succeed in this highly competitive and rewarding industry. Each chapter has been revised, updated, and enhanced with numerous industry examples, sidebars, charts, tables, photographs, and menus. Greater emphasis is placed on restaurant business plans, restaurant management, and restaurant operations. The themes...

A Road Map to Being a Successful Manager in the Foodservice and Lodging Industries The hospitality industry is founded on the quality of service produced by its employees, and it is the people supervising these employees who hold the keys to the operation's success. By providing fundamental and comprehensive information on the various elements of a supervisor's role, this updated Seventh Edition of Supervision in the Hospitality Industry prov...

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